PRIVACY

Our center deeply respects the privacy of personal data of its residents, employees, volunteers, and visitors.

We are committed to ensuring the security of the provided data, transparency in its use, and protection from any unauthorized access. During the operation of the center, we may collect and process the following information depending on your status (resident, employee, volunteer, visitor).

Resident Data

To ensure high-quality care for our residents, we may collect:

Personal information (name, surname, date of birth, gender).
Contact details (phone, email, contact details of relatives).
Information about health status (medical history, special needs, list of prescribed medications).
Financial and insurance information (only if related to accommodation payments or subsidies).
Psychological and social information for assessing the resident’s well-being.

Employee Data

To ensure the seamless operation of the center, we collect:

Personal information (name, surname, date of birth, gender).
Contact details (phone, email).
Information about education and work experience.
Legal information (security checks as required by industry standards).

Volunteer Data

If you choose to volunteer at our center, we may collect:

Personal and contact details.
Preferred area of activity.
Professional skills (if volunteer work requires special training).

Visitor Data

To ensure the safety of the center, we may record the following visitor details:

Personal information (name, surname).
Date, time, and purpose of the visit.
Some areas of the center may be under video surveillance for security reasons.

We are committed to using your data only for the following purposes:

To provide care, monitor the health status, and ensure the well-being of residents.
To manage and organize employees and volunteers.
To improve the overall operation of the center and create a safe environment.
To maintain communication with residents’ relatives and responsible parties.
To promptly respond in emergency situations.

Important!

Your personal data will never be used for commercial purposes and will not be shared with third parties without your or your legal representative’s consent, except in cases required by law.

We take all necessary technical and organizational measures to protect your data:

Data is stored on secure servers and in physically safe locations.
All employees and volunteers sign a confidentiality agreement.
Medical and financial information is only accessible to authorized personnel.
Video surveillance data is not stored long-term, except in cases of security breaches.